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Contact Centre Advisor - Full or Part-time

West Malling Doro Care UK Søknadsfrist: 05.12.2021

Doro is a global leader in telecare for seniors and our products are sold in over 40 countries on five continents. Technology enabled care is what we do, and we have over 30 years' experience in the sector.
 
 
 

Our team of highly trained Contact Centre Advisors provide reassurance and support to our 75,000 vulnerable customers across the United Kingdom on a 24 hour, 365-day basis never forgetting that the customer is at the centre of everything that we do. In addition, they provide out of hours support to a number of local authorities and are often at the forefront of dealing with local emergencies.

Ideally, candidates will come from a care or customer service background, be confident on the telephone and able to provide reassurance and an empathetic service to all our customers. They will be willing to work shifts over a 3 week rota (4 weeks for night shifts), rotating across 7 days and understand the need to work weekends and Bank Holidays.

Night time shifts/ Day time shifts.

We offer flexible hours, 24 days annual leave, pension, life assurance, eyecare, health and discount schemes. We care, we are trustworthy and we are visionary. If that is you too then join us. We are committed to equal opportunities and welcome applicants regardless of religious beliefs, political opinion, race, sex, marital status, age or disability. Due to the nature of our work, applicants will be subject to DBS screening before appointment. If you require assistance to participate in the recruitment process, for example due to disability, please contact the Recruitment Team on HR@doro.com